Funded by the Welsh Government, the toolkit reflects the principles of the Social Services and Well-being (Wales) Act 2014. It focuses on four key stages of care home life:

1. Transition: Supporting new residents to feel welcome and at home.
2. Meaningful activities: Helping residents engage in activities that bring joy and connection.
3. Purpose, significance & achievement: Encouraging residents to contribute and stay active.
4. A good ending: Providing compassionate end-of-life care.

What makes this toolkit unique?

• Informed by insights from residents, families, and care professionals across Wales.
• Packed with examples of best practices, including innovative activities like silent discos, pen-pal schemes with local schools, and pet therapy.
• Practical tools and tips to enhance person-centred care, foster meaningful connections, and integrate families and communities into residents’ lives.

How you can help

We’d love your support in spreading the word about this important toolkit. Here’s how you can get involved:

1. Share with your networks: Help us reach care home staff, families, and communities by forwarding this email or sharing the link to the toolkit: www.agecymru.wales/carehomes.
2. Engage on social media: Follow Age Cymru and share or comment on our posts about the toolkit to help amplify its reach. Connect on our Facebook, LinkedIn and Instagram
3. Encourage downloads: Share the toolkit with your teams or partner organisations to ensure it reaches those who can benefit most.
4. Collaborate: If you’re interested in collaborating further, please let us know!

Quotes from leaders

Kelly Barr, Age Cymru’s coordinator for the toolkit, shared:

“This toolkit brings together a wealth of resources and examples from care homes themselves to equip staff, residents, and communities with the means to provide the best possible experiences for older care home residents.”

Minister for Children and Social Care, Dawn Bowden, added:

“Care homes play an invaluable role in our communities. This toolkit will contribute towards a positive experience for residents and their families across Wales.”

Resources

• Download the Toolkit PDF
• Visit the Toolkit web page
• Sign up to our mailing list
• Contact: carehomes@agecymru.org.uk | 029 2043 1555

Thank you for helping us improve the lives of care home residents across Wales. Together, we can ensure every resident feels supported, valued, and connected.